The country’s data protection authorities said OpenAI planned to offer remedies to Italian authorities on Thursday to address concerns that resulted in a ban of its ChatGPT chatbot in Italy last week.
The Microsoft Corp.-backed penAI was criticized by the Italian agency Garante for failing to verify the users of ChatGPT were of legal age and for “collecting and storing vast amounts of personal data” in order to “train” the chatbot.
In response, OpenAI blocked access for users in Italy.
The agency stated that it has no plans to halt AI development but emphasized the significance of abiding by the laws intended to safeguard the personal information of Italian and European residents.
In a late-night video conference on Wednesday, OpenAI promised to be more open about how it manages user data and confirms users’ ages.
Sam Altman, CEO of OpenAI, was present.
The business promised to submit Garante a paper outlining the steps it would take to fulfill its requests.
The data authority declared that it will assess OpenAI’s suggestions.
Other European privacy regulators are looking into whether tougher requirements are necessary to control chatbots and whether to coordinate such measures in response to Italy’s prohibition.
Replika, an AI chatbot business, was prohibited by Garante from utilizing the personal information of Italian users in February due to hazards to children and emotionally vulnerable individuals.