AI unlikely to destroy most jobs, but clerical workers at risk, ILO says

Most employment will not be lost to AI, but clerical employees are at risk, according to the ILO.

According to a U.N. research released on Monday, generative AI would likely not completely replace most peoples’ employment but will instead automate some of their responsibilities, freeing them up to perform other things.

However, it stated that given women’s overrepresentation in this industry, particularly in wealthy nations, it was anticipated that clerical work would be the most severely impacted, perhaps having a greater impact on female employment.


Fears of job loss have risen in response to the surge in interest in generative AI and its chatbot applications, much like they did with the introduction of mainframe computers in the 1950s and the moving assembly line in the early 1900s.

The International Labour Organization’s study, however, comes to the following conclusion: “Most jobs and industries are only partially exposed to automation and are thus more likely to be complemented rather than substituted by AI.”

Accordingly, it goes on to say that “the most significant impact of the technology is likely to be of augmenting work.”

The study finds that clerical work, where around a quarter of jobs are highly susceptible to possible automation, is the profession most likely to be impacted by GenAI, which is capable of producing text, photos, sounds, animation, 3D models, and other data.

However, it claimed that the majority of other vocations, such as managers and salespeople, are only minimally exposed.

Nevertheless, the U.N. agency’s assessment issued a warning that the “brutal” effects of generative AI on impacted labor were still a possibility.

Therefore, it added, “for policymakers, our study should not be interpreted as a solace but rather as a call for harnessing policy to address the technological changes that are upon us.”


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